In this session, Robert Krohn SVP Engineering at ServiceNow will examine how software teams can become expert practitioners of DevOps at scale. Starting with a DevOps overview, the keynote will then examine best practices for engineers to develop, deploy and operate the code they build for products that reach millions of customers every day. For products that require stringent uptime, have complex architecture and multi-tenancy, the goal is to operationalize a DevOps model.