API World + CloudX + Dev Innovation Summit 2024

Ruchir Jha, Cardinal, CEO

Ever felt like RunBooks are just bandaids for tech mishaps? They pop up after an incident and only help when the same gremlins strike again. But where’s the RunBook for leveling up your troubleshooting game (fast)? Every company is a unique beast with its own architecture, tech stacks, and dependency webs. Scrambling to link faces with systems and knowing who to call during a crisis can be stressful.
And then there’s the real kicker: How do you gauge the true business fallout from an outage, and and determine the best course of action? What if Observability Tools could pull something like your IDE, learning from “anonymous usage stats” to improve over time for everyone on the team? Imagine tapping into the instincts of senior engineers and sharing their troubleshooting savvy across the board. My talk dives into how Retrieval Augmented Techniques (RAG) in AI can make this more seamless in reality.
Join me to explore how we can turn troubleshooting into a collective superpower!