API World + CloudX + Dev Innovation Summit 2024

Ken Cenerelli, Google, Senior Technical Writer

Great API documentation is essential when developing a product but it can often be an afterthought during a project. While a technical writer can solve this problem, not every development team or project is assigned one. To create a sublime user experience, you must contemplate how to build a good doc set that’s complete, consistent, and easy to use. In this session, we’ll explore multiple best practices and recommendations that developers can employ to improve their technical documentation.

This session describes:

- Developing personas for your audience
- How to create an engaging style and consistent tone for your documentation
- How to write documentation for your APIs
- Incorporating AI into your documentation process
- Drafting some of the “must-have” docs
- Creating a feedback loop and maintenance plan for your docs